Editing Universal Medicine (section)

=== Other privacy and confidentiality issues ===

An ex-patient and [[Health Care Complaints Commission|HCCC]] complainant, who was vilified on Universal Medicine websites said the organisation accuses "everyone else of [[cyberbullying]] while embarking on a systematic, online pack hunt". Numerous students of the organisation unknown to the complainant have openly disputed her medical conditions online. Benhayon has defended the group's right to do so.<ref name="DailyTelegraph"/><ref name="TelegraphBullied"/>

The former Queensland mental health commissioner was scathing of Universal Medicine after the UM "Facts Team" breached privacy and published an ex-UM client's full name, image and schizophrenia diagnosis online after he criticised them. Prior to the outing in 2018 the man had been anonymous. The former commissioner Lesley van Schoubroeck said:
:it is "entirely inappropriate for any organisation, particularly one purporting to be a health organisation, to publicly reveal identifying information of anyone's diagnosis, be it mental health or physical health" and "people with schizophrenia suffer stigma and discrimination in the workplace and in the community".<ref name=":5"/>
When interviewed by the ABC the ex-client expressed concern about his future job prospects owing to the privacy breach.<ref name=":5"/>